FAQ

Greetings to the Frequently Asked Questions (FAQ) section on Vogue Aura's platform. Here, we have curated responses to frequently encountered questions, aiming to furnish you with swift and valuable information.

GENERAL QUESTIONS

Q: What is Vogue aura?

A: Vogue Aura is an online platform dedicated to providing a diverse selection of high-quality handbags and accessories. Our inventory features a wide range of handbags, from elegant clutches to versatile totes, all designed to enhance your style and add a touch of whimsy to your wardrobe.

Q: How may I reach out to Vogue Aura customer support?

A: To connect with our customer support team at Vogue Aura, simply visit the "Contact Us" section on our website or send an email to info@vogueaura.shop We're dedicated to providing assistance and support whenever you need it.

ORDERING AND SHIPPING

Q: How do I place an order on Vogue Aura?

A: To place an order, simply browse our website, select the items you wish to purchase, and proceed to the checkout. Follow the on-screen instructions to complete your order.

Q: When will my order be shipped?

A: Transit time is 5 to 10 business days (Monday to Friday).

Handling time is 1 to 2  business days (Monday to Friday).

Order cut-off time will be 5:00 PM. Time zone: (GMT) Greenwich Mean Time (London)

Q. What is our Shipping Cost?

A: We offer flat £2.00 GBP Standard shipping on all orders within the United Kingdom

Q: Can I track my order?

A: Yes, you can track your order by navigating to the "Track Your Order" page as linked provided  Vogue Aura| Track Your Order. You will find tracking information for each order there.

Q: What methods of payment do you accept?

A: We accept the following credit and debit cards:

• American Express
• Apple Pay
• Diners Club
• Discover
• Mastercard
• PayPal
• Visa

RETURNS AND EXCHANGES

Q: What is Vogue Aura's return policy?

A: We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving your order. Please visit our return policy page for more details Vogue Aura | Refund Policy.

Q: How do I initiate a return or exchange?

A: To initiate a return or exchange, please contact our customer support team through the "Contact Us" page or send an email to info@vogueaura.shop

FOR MORE INFORMATION

If you have any other questions or need further assistance, feel free to reach out to us. Thank you for choosing Vogue Aura